The country's most preferred airline brand is hiring for the position of “Senior Executive/ Executive, Ground Operations" under the department of Ground Operations.

As a Senior/Executive, you will supervise ground staff, assist to ensure efficient operations, managing customer services, and handling logistics. Potential candidates should have a relevant degree, excellent communication skills, prior experience in ground operations, and an interest in the aviation industry.

QUALIFICATION(S):

• At least graduate degree in any discipline from any reputed public/private university or equivalent.
• Minimum CGPA 3.00 out of 4.00 and in SSC & HSC minimum GPA 4.00 out of 5.00
• Third-division or equivalent results in any examination will not be accepted.
• Candidates with English medium (O & A Level) background or foreign degree with Graduation will get preference.

JOB DESCRIPTIONS:

• To seek guideline from the shift-in-Charge before commencing work.

• To prepare and manage the duty roster, ensuring staff attendance and shift handovers.

• To attend mails and instructions in accordance with the operational requirement.

• Service Executives in smooth running of shift activities.

• To oversee timely closure of flights, ensuring on-time departures and compliance with flight movement instructions.

• To personally handle VIP/CIP/Special Case passengers, ensuring proper assistance and service, and prioritize transit passengers to prevent mishandling.

• To display flight information, verify tickets and boarding, and prepare final manifests and load trim sheets (manual/electronic). Ensure all relevant documents are prepared and forwarded to appropriate units.

• To ensure safety and security of ground handling operations, report any hazards, incidents, or irregularities, and ensure proper handling of baggage and cargo.

• To brief staff at the start of each shift, ensuring all tasks are completed and logged, and maintain communication with various airport agencies and departments.

• To oversee proper baggage handling, including tagging, weighing, loading/offloading, and reconciling with final figures. Ensure mishandled baggage is promptly reported, tracked, and delivered.

• To ensure proper grooming of both male and female staff.

• To safeguard ground operations equipment, ensuring safe storage and handling during inclement weather. Maintain proper stock levels of stationeries and report requisitions to headquarters.

• To handle discrepancies and incidents effectively, ensuring proper documentation, including PIR (Passenger Irregularity Report) for missing baggage or passengers.

• To coordinate with flight operations, marketing, and other units for delayed flights or special circumstances. Send flight departure information to relevant destinations and en-route stations.

• To check the Aircraft and Configuration.

• To ensure proper maintenance of flight documents, handle firearms and other sensitive materials as per procedure, and support smooth running of shift activities by performing any other duties assigned.

 
DESIRED EXPERIENCE:

• For Senior Executive, minimum 3 years and for Executive, 0-3 years of working experience in the ground operations department.

• Good communication, interpersonal skill.

• Problem solving skill

• Performing high responsibility

• Supervisory skills

• Good command of spoken and written skills.

• Good attitude and able to work hard

• Good command on computer use

• Good leadership and quick decision-making capabilities

• Able to work at any time in day or night shift

ADDITIONAL REQUIREMENTS:

• Age 22 to 35 years

• Height-170 CM (5'7") Minimum

• Weight: Should be proportionate to Height (BMI: 18.5-25.0).

• No affidavit will be accepted.

• Eyesight: 6/6, No color blind. Spectacles not accepted (Lasik may be considered for highly deserving candidate).

• Language Skill: Fluent in English & Bengali (both written & spoken)

• Medical Fitness: Good physical health and medically fit to meet Customer Service requirements

• Physical Appearance: Strong, upright; no visible tattoos or marks on the visible part of the body

• Attitude & Bearing: Must be very good looking, clean shaved (for male), alluring personality, impressive, decent, and positive gestures.

SALARY: Negotiable.  

JOB LOCATION:  Saidpur

APPLICATION DEADLINE: 23 APRIL, 2025